Internet Drops after street update
On April 24 the internet went out as they were doing updates on the main box on the street for the whole neighborhood. Since then my modem disconnects almost daily, and becomes unreachable from the C...
Forum Discussion
Hello Pete. You shouldn't have to reset the equipment so often. With the issue remaining even after exchanging the modem, we may need to have a field technician visit scheduled to help further ascertain the issue impacting your connection. A technician would need access outside as well as inside the home during the visit and share his or her findings with you at the time of the appointment. -Dustin, Cox Forum Support Moderator
