Inbox Filters Stop Working
I'm trying to make use of Inbox Filters on my enhanced email account. Cox support is terrible with regard to SPAM. I mean, the worst really. The support techs have zero knowledge. They keep trying t...
Forum Discussion
Hi Paul, what you are referring to is actually the new Cox Email platform. I haven't had any issues where a filter works for a period of time and then stops working. Pick one of your established filters that seems to have stopped working and modify the conditions slightly. Does the filter begin to work again? If not, delete the filter completely, and then set up a new filter with the same conditions as the one that stopped working. Does the filter begin to work again? -Becky, Cox Support Forums Moderator
See, I have a filter that looks for Keto in the FROM, it works for a while, but the I have in my inbox now and email where the FROM includes Keto, same spelling, same capitalization.
Why? Why do Cox Inbox Filters stop working?
