Forum Discussion

mickeymouse's avatar
mickeymouse
New Contributor
5 years ago

printing problem

when i try to print an email, the pulldown bar on the right side as well as the feedback tab appear on the printed email plus it will only print one page of a multipage email.  Any ideas?

2 Replies

  • KevinM2's avatar
    KevinM2
    Former Moderator
    Hello, are you using myemail.cox.net or are you using a Client email service (Outlook, Apple, Thunderbird, etc.)? If you're attempting to print an email on the website, are you using Internet Explorer, Google Chrome or Safari? Have you tried copying and pasting the contents of the email onto a Microsoft Word document? -Kevin M. Cox Support Forum Moderator
  • Bruce's avatar
    Bruce
    Honored Contributor III

    Can you initiate the print process through the browser as opposed to the feature on the web page?  The Print command is usually under File on the Menu Bar.

    Even the default printing software on your computer allows you to choose headers, footers, specific or all pages.