Forum Discussion

don426's avatar
don426
New Contributor II
5 years ago
Solved

Preferred internet speed increase 2019

Recent notice in bill indicated Preferred had been increased to 150 Mbps down and that modem reset was all that was needed. Many power down resets later and still only getting low 90’s Mbps down an...
  • CurtB's avatar
    CurtB
    5 years ago

    Your maximum download speed will be something just under 100 Mbps due to network overhead.  The speeds you posted are normal for a 100 Mpbs NIC.  To obtain the increased speed Cox is pushing to your modem would require a hardware upgrade to replace the 100 Mbps NIC with a 1 Gbps.  But, since that's an out of pocket expense, you might want to just live with your existing speed until you're ready to upgrade to a new computer.