Poor latency and packet loss
I am still having tons of latency and packet loss issues. I've had the techs out a few times, and they've replaced the wiring from the street to my home. As you can see, the latency is being introduc...
Forum Discussion
@Ampsonic
Are you able to bypass the router and run another test? If so make sure you reboot the modem once the router been disconnected.
Jonathan J
Cox Moderator
Are you able to bypass the router and run another test? If so make sure you reboot the modem once the router been disconnected.
Jonathan J
Cox Moderator
Here is a new test with the router bypassed, as you can see the latency problem persists.
Host % Sent Recv Best Avrg Wrst Last 10.77.0.1 0 570 570 6 49 1403 405 100.127.5.14 1 566 565 6 52 1689 410 100.120.102.34 0 570 570 6 52 1408 406 langbprj01-ae1.rd.la.cox.net 0 570 570 11 56 1396 407 68.105.30.130 0 570 570 12 56 1417 409 ae1-br02-eqla1.as57976.net 0 570 570 12 61 1437 391 be2-pe02-eqla1.as57976.net 0 570 570 12 58 1434 409 lax-eqla1-ia-bons-03.as57976.net 0 570 570 12 58 1435 409 24.105.30.163 0 568 568 13 74 2006 408 24.105.15.105 0 570 570 12 56 1432 406 - @Ampsonic
Look worst when bypassing the router. Do you have another device you can use? If you're still getting the same results after please email your full name, and this link so we can check from this end. Send to cox.help@cox.com.
Jonathan J
Cox ModeratorThe issue is intermitent. Not as bad right now but still bad enough. Here is a MTR from a different machine (mac mini connected via ethernet)
Host Loss% Snt Last Avg Best Wrst StDev
1. erl.home.local 0.0% 834 0.6 0.4 0.3 1.7 0.1
2. 10.77.0.1 0.0% 834 122.1 42.7 3.6 773.3 56.2
3. 100.127.5.14 0.0% 834 29.9 43.7 6.3 682.6 56.8
4. 100.120.102.34 0.0% 834 39.6 44.1 4.1 596.6 62.9
5. langbprj01-ae1.rd.la.cox.net 0.0% 833 129.6 57.0 9.2 503.8 70.5
6. 68.105.30.130 0.0% 833 33.9 54.4 10.9 474.6 63.2
7. ae1-br02-eqla1.as57976.net 0.0% 833 19.5 53.9 10.8 440.1 55.6
8. be2-pe01-eqla1.as57976.net 0.0% 833 21.7 50.1 10.4 634.4 57.6
9. lax-eqla1-ia-bons-01.as57976.net 0.0% 833 22.4 50.3 10.1 638.2 59.7
10. 24.105.30.149 0.0% 833 20.1 49.1 10.1 977.4 65.5
11. 24.105.10.119 0.0% 833 55.0 51.6 10.5 449.4 60.8
