Forum Discussion
Microsoft Windows [Version 10.0.17134.407]
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C:\Users\keith>tracert cox.com
Tracing route to cox.com [45.60.49.167]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms Car-Ramrod [xxxxxxxxxxxxxx]
2 6 ms 6 ms 6 ms xxxxxxxxx
3 8 ms 8 ms 11 ms 100.122.126.150
4 10 ms 11 ms 15 ms 100.122.125.86
5 20 ms 21 ms 21 ms dalsbprj02-ae2.0.rd.dl.cox.net [68.1.2.121]
6 * 757 ms 798 ms lag-105.ear5.Dallas1.Level3.net [4.7.200.13]
7 * * * Request timed out.
8 52 ms 52 ms 52 ms 4.7.26.34
9 51 ms 52 ms 52 ms 45.60.49.167
Trace complete.
C:\Users\keith>
im no expert but this seems to be the issue to me .... this is one tracer but each one i do has similar results .....
- ulf3016 years agoNew Contributor
well the WOW people are telling me this is where the error is occurring .... and it isnt happening with other ISP's in the New Orleans area. the trace route I posted is one of many ... i would think if Cox wants to keep my business then you would want to help me fix this
- Becky6 years agoModeratorHi Ulf301, please post or email us (cox.help@cox.com) a few traceroutes to the WOW server(s) you use. -Becky, Cox Support Forums Moderator
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