I'm reporting things here, because Cox wants a record of everytime I have problems with my GigaBlast service. You can search for my "Cox Gigablast Money Grab" thread to see parts 1-3 of my trials with this service.
As for the High Returns...again I've had Line Tech, Field SuperVisor Tech, Head Installer Tech, all to my house and they swear that as their little box states all is normal we show Gig to the house blah blah, but yet none of them can tell me what is causing the "Critical Return signal issue" only to say it a probably a problem at the node, but they can't tell me who is going to fix that.
I've had all lines replaced from Pole to the house box, from house box to the modem. no Splitters exist in the House box, no splitters exist in the house. All I have is Cox internet and Alarm. Its a straight shot.
And verified today's Speed test: 390/35.
Kevin, I had the Contracted Technician come out yesterday. He hooked up his vivrant box to Coax, and said it was a line problem. He went out to the Pole and tested again there, and continued to say it was a line problem. No ETA on when it is getting fixed, nor could he tell me when or if some one would contact me further. Today I sit at 401Mbps/37Mbps.
