Forum Discussion

Darxjedi's avatar
Darxjedi
New Contributor II
3 years ago

Internet loss every day

I lose internet every single day for a few minutes ever since upgrading to panoramic wifi. It wasn't a huge problem, although very annoying, until today when it cut into my wife's job teaching online...
Darxjedi's avatar
Darxjedi
New Contributor II

The entire router resets, and I am hardwired in

Bruce's avatar
Bruce
Honored Contributor III
3 years ago

A router shouldn't reset unless instructed, such as by you or a software update.

What's the make/model of your previous modem & router?

  • Darxjedi's avatar
    Darxjedi
    New Contributor II
    3 years ago

    I don't know specifically.  It was an Arris.  I upgraded to gigablast, so they sent me the new gateway since it's the only one that works with that plan