Internet cuts out frequently
Is there a reason that cox internet service seems to degrade periodically? When I complain the problem is resolved for a while and then the cycle begins again. Lately I cannot seem to stream a movie ...
Forum Discussion
...and 6 years later, I've had similar experiences. It is good for a week or maybe a month or two. Then I'll have a day where it cuts out multiple times. Reset the modem and router again and again and again. My equipment is new and fast. NEED MORE RELIABLE SERVICE!!
Hi, Cory. I'm really sorry about the issues you've had with your service and I'd like to help. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We really want your service to work as intended.
