Forum Discussion

Raju's avatar
Raju
New Contributor
9 months ago

Intermittent internet connection drop

Hi,  I have been seen frequent connection drops at our residence in Oceanside, CA. The number of service outages has increased in last 2-3 weeks.  My modem is Surfboard 8200 Doc 3.1.  Can...
WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor
9 months ago

Your not locking your OFDMA channel. Also your signal levels are on the high side. Can you describe how the coaxial gets from the street to the room the modem is in? Looks like a amp.

  • Raju's avatar
    Raju
    New Contributor
    9 months ago

    I will check and get back to you.