Excessive spam
Your spam filters don't work. I have been inundated with spam for the last few weeks, hundreds a day, I waste more time marking emails as spam than I do reading my actual emails. Why have the option ...
Forum Discussion
Yes it is.
Hi Peggy8080, I suggest that you try to funnel as much of the spam as possible to the Spam folder by setting up Filter rules. Say you want to create a filter to block emails related to the Wall Street Journal. Within Webmail, click on the Setting icon, choose Settings, click on Inbox from the left-hand menu, and then click on Filter Rules. Click the blue "add new rule" button. Think of a name for your rule and type it in the "Rule name" box. For this example, I named the rule "WSJ." Click on "Add condition." The condition defines the what the rule is filtering. I chose "subject" and typed in "Wall Street." I want any email with the words "Wall Street" in the subject line to be automatically moved from the Inbox to the Spam folder. Click "Add action." The action is what you want the filter/rule to do with emails that meet these conditions. I chose "File into" and selected the Spam folder. Then click OK. You can add more than one condition, if you like; just be sure to change the drop-down option "Apply rule if all conditions are met" to "Apply rule if any condition is met." For example, I could add the condition that emails with "WSJ" in the subject line also get filed into the Spam Folder. Once you've chosen your conditions and actions, click the blue Save button at the bottom of the "create new rule" page. Let us know if you have any questions or issues! -Becky, Cox Support Forums Moderator
Thank you, I'll try that. It's so time consuming since I've been bombarded with at least a thousand of them initially and around a hundred a day. Unsubscribing doesn't seem to work, as I continue to get the same one. Also, marking them as spam does nothing.
I guess I don't understand why I need to go through such a time consuming process when I should just be able to mark an email as spam and that should be the end of it. Why have spam filters that do not work?
- Hi Peggy8080. The new email system spam filters have to learn what kinds of emails you want to mark as spam and what you want to keep. We are always working to improve our email system. Thanks, Lisa - Cox Support Forums Moderator.
