Data usage frustration
We switched from being long time AT&T users to Cox in mid August. The first few days everything was fine. But literally after a week of service we began getting daily usage monitor alerts. We hav...
Forum Discussion
I have had issues too. It said I was at 90% usage so I disconnected my modem and still shows I used 29gigs yesterday.
- Hi Somniummest, have you explored all of the items mentioned in this thread that may lead to unexpected data usage? -Becky, Cox Support Forums Moderator
Did you disconnect the cable modem for the entire day/night (24 hours)? I'm assuming this is what you did. But if you just disconnected the modem and plugged it back in immediately then that's not going to do anything helpful related to data usage. So if you did unplug your modem for 24 hours, you shouldn't have any data usage at all for that 24 hour period. If you did then there is something seriously wrong.
