data caps?
why does cox still have data caps? it such an old fashion business model? when i lived in california i had no data caps with spectrum or frontier. move to kansas and i am paying more for internet w...
Forum Discussion
lafishmonger,
I get where you're coming from. As Internet needs and usage increase, Cox continues to invest in our network to keep up with demand. We want to keep service affordable for the wide group of customers whose current plans meet their needs.
We offer plans and tools to help everyone manage their data usage effectively, including a Data Usage Meter to help customers monitor their daily, monthly, and historical data usage. The meter is updated daily with usage from the prior day. It is available in My Account and the Cox mobile app. Cox attempts to notify customers via Cox browser alert, email, or text message when they reach certain thresholds in their data plan.
For those customers who want more data than the 1.25 TB included in most internet packages, we offer additional plans.
I recommend https://www.cox.com/residential/support/understanding-data-usage.html for more info on data usage. If you need additional assistance specific to your account please email cox.help@cox.com with your full name and complete street address with the details of your concerns. Please also include a link to your thread.
