Forum Discussion
ChrisL
Former Moderator
@Krash
The error is indicating that our mail system cannot find theirs. A quick check of their website says they provide secure email hosting out of Switzerland however when I investigate it appears it's actually routed through China. That being the case I suspect something unusual is going on with their hosting records.
> protonmail.com
Server: 68.105.28.13
Address: 68.105.28.13#53
Non-authoritative answer:
Name: protonmail.com
Address: 185.70.40.182
> set type=mx
> protonmail.com
Server: 68.105.28.13
Address: 68.105.28.13#53
Non-authoritative answer:
protonmail.com mail exchanger = 10 mailsec.protonmail.ch.
protonmail.com mail exchanger = 5 mail.protonmail.ch.
Authoritative answers can be found from:
-Chris
The error is indicating that our mail system cannot find theirs. A quick check of their website says they provide secure email hosting out of Switzerland however when I investigate it appears it's actually routed through China. That being the case I suspect something unusual is going on with their hosting records.
> protonmail.com
Server: 68.105.28.13
Address: 68.105.28.13#53
Non-authoritative answer:
Name: protonmail.com
Address: 185.70.40.182
> set type=mx
> protonmail.com
Server: 68.105.28.13
Address: 68.105.28.13#53
Non-authoritative answer:
protonmail.com mail exchanger = 10 mailsec.protonmail.ch.
protonmail.com mail exchanger = 5 mail.protonmail.ch.
Authoritative answers can be found from:
-Chris
sirhenry
6 years agoNew Contributor
im not sure it affects you, but since the end of June, the 26th to be exact. I have been unable to get email from Cox on my iphone. have been calling and chating with tech support and they just keep telling me that they are working one upgrades. so if you like to the outside host using the same settings that I need to use for my Phone, aka POP server and SMTP server then that might be the issue....