Forum Discussion

Wombat's avatar
Wombat
New Contributor
2 years ago

Could you stop sending me Data Notices for cycles that have ALREADY ENDED

I get it.  I use about a TB of data a month.  I don't need to be notified on or AFTER the last day of my billing cycle.  You're clearly batching an email alert to be sent out the next day, so please add a minimum days left in cycle to stop these incessant and useless emails.

Data Usage
email
INCOMPETENCE
REPEATED PROBLEM

1 Reply

Sort By
  • Allan's avatar
    Allan
    Moderator
    2 years ago
    @Wombat, You can change your data usage notification options on our website under My Profile at cox.com. You can find more information about that topic and other data usage topics here: www.cox.com/.../data-usage.html. -Allan, Cox Support Forums Moderator.