Forum Discussion

PTBrennan's avatar
PTBrennan
New Contributor
6 years ago

Can Cox tell me who accessed my e-mail account without my knowledge or consent?

Somebody accessed my e-mail account yesterday and forwarded a very personal e-mail to a third party without my consent or knowledge. Is there anyway Cox can tell who or where my account was accesse...
GregP1's avatar
GregP1
Moderator
6 years ago
Hi PTBrennan,

We are not able to track who logs into your account. The only way that someone would be able to access your email is if they use your username and know or guessed your password. I would suggest changing you password as soon as possible to prevent them from accessing your account again.

Greg P

Cox Forums Moderator