Forum Discussion

ernie85017's avatar
ernie85017
New Contributor II
5 years ago

Block email sender function not working.

Cox will indicate "update successful", but more junk emails come daily.  HELP

3 Replies

  • ernie85017's avatar
    ernie85017
    New Contributor II

                  Nobody knows what to do, or who to call about this?  Come on.

    • KevinM2's avatar
      KevinM2
      Former Moderator
      Hi ernie85017, are you attempting to block senders using the settings on myemail.cox.net? Here is some additional information on how to block senders on our WebMail platform:

      www.cox.com/.../cox-email-settings.html

      To clarify, is the sender you blocked still able to send you emails? -Kevin M. Cox Support Forum Moderator
  • bearone2's avatar
    bearone2
    Contributor III

    thru the holidays i've been getting a lot of junk mail. outlook picks up a few, even though i have multiple emails from the same sender designated as spam.

    i just looked at webmail & 3 more are in the spam folder.