A Safe Sender Constantly Goes to Spam
One of the newsletters that I subscribe to almost always goes to the Spam folder online, no matter how many times I mark it as not spam. How can I fix that?
Forum Discussion
3 Replies
I have over 20 senders in the Spam folder that I've supposedly blocked. Every day I get more from some of them, then sometimes a new one. Apparently Blocked doesn't mean they won't get delivered. Do I have to make individualrules for each of them?
On the other hand, newsletters from The National WWII Museum keep coming into the Spam folder, no matter how many time I mark them NOT Spam.
- Hi @KNN
What you need to do is forward the messages that keep getting marked as SPAM to: thisisnotspam@cox.net . That will make sure that our system does not flag these messages as spam. Let us know if you need any further assistance.
Ben S.
Cox Support Forums Moderator what's safe to you looks bogus to cox!!
