We have tried multiple platforms. Laptop computer, Kindle tablet, iPad,2 different iPhones. All have same issues.
Kris....on your keypad, type s, to toggle the SAP(secondary sound). There is a icon next to the lwr rt gear that shows other options and a ? will open a display of shortcuts. Just go back and forth and sometimes wait for the Resume screen. This subject is somewhat old and often discussed, but various markets are still getting it. Different channels occur for different folks....ESPN, 7(ABC) 9(KCAL), CNN....some folks don't get no problem when using watchtv.cox.com, weird. What channels did it happen to you?
ESPN. (All), Fox Sports (all), Disney, local CBS & Fox,
we have toggled the S it does work, except it is broadcasting in Spanish on the sports events, football and baseball. If the show does not have Spanish broadcast it will have English..
If you don't mind saying, where are you located? It could be helpful if customers having this issue would post their location to help in determining the Cox markets where this is occurring.
We are in Phoenix
