Forum Discussion

Ken_K_'s avatar
Ken_K_
New Contributor
6 years ago

Contour App Channel Error.

Local Omaha, NE channel 131 is listed as KPTMDT3 which is a Fox affiliate. When the channel is selected it changes to a PBS Kids channel which seems to be channel 128. The error happens on android ta...
Contour app
Ken_K_'s avatar
Ken_K_
New Contributor
6 years ago

This "ticket" was submitted on December 10, 2018.  How long should this take to correct?  I was told twice this should have been fixed in 48 hours.

  • Becky's avatar
    Becky
    Moderator
    6 years ago
    Hi Ken, we're working to get an update for you. I apologize for the delay! -Becky, Cox Support Forums Moderator
  • BrianM's avatar
    BrianM
    Moderator
    6 years ago

    Our ticket is showing as complete now. Please test again if you haven't already.

    Brian
    Cox Support Forum Moderator