Forum Discussion

VAEA's avatar
VAEA
New Contributor
8 months ago

Not receiving two factor authentication in a time to verify identity.

So, what now?   I am trying to access a website that requires 2 factor authentication via email.   The verification code expires 10 minutes after it is requested.  I requested a verification code and...
ColleenD's avatar
ColleenD
Moderator
8 months ago

VAEA, 

 

Thank you for taking the time to post in the Cox Forums about the email delay you are experiencing. I know how important being able to successfully authenticate using 2 factor authentication is. I was able to find that we are working with you via our Facebook page. We will continue to assist you there as needed so I am going to lock this thread.