Recent Discussions
Outages
What is going on with all these outages? In the last 30 days, we've had 2 multiple hour outages that have made it impossible for me to work. And now another one today?? We were out of service for 2 days last summer for an "upgrade" that was supposed to prevent the service interruptions, looks like that didn't work. I pay an obscene monthly bill to have such unreliable service. My supervisor is starting to question that there could seriously be such a terrible internet provider. Inevitable questions: Workplace security prevents me logging in on a hotspot. I work remotely for a California company, can't just run to the office.18Views0likes1CommentFor MAC users with Outlook 365 that want to transition from COX to Yahoo email
Below are a set of repeatable instructions for the transition from COX.net to yahoo.com email MS OUTLOOK 365 migration on MacBook; open Outlook Outlook > settings > personal settings/accounts Click “+” to add account lower left corner Enter Email address username@cox.net Click Continue Select “not IMAP?” in upper right corner and select “Y! Yahoo” Select “Sync to the Microsoft Cloud” by pressing “Continue” Log into Yahoo with email account & regular password ( and prove you are not a robot) Click “Agree”, if you agree Add a verification option if requested by Yahoo Access for MS Outlook > agree Select profile in MS Outlook if asked It isn’t working until you get a grayed out “Microsoft Sync technology” under the email address in the “accounts” settings (not sure why) This has now worked repeatably for me with 9 Cox email accounts7Views0likes0CommentsCompetitive pricing and high-speed offering
Hello Cox Community, I am a resident of Gainesville, Florida, and I’ve noticed that Pavlov Media is offering a 1 Gbps fiber internet service for $69. This has caught my attention and likely that of other community members due to its competitive pricing and high-speed offering. Given this development, I am curious to know if Cox Cable has any plans to offer similar or competitive pricing and speed upgrades for our area. Many of us are interested in understanding whether Cox is looking to enhance its service to match or exceed the value proposition presented by Pavlov Media. It would be great to get some insights into any upcoming plans that might benefit customers in our region who are seeking faster internet speeds at a reasonable price point. Thank you for your attention to this matter. Best regards, Daniel S24Views0likes2CommentsMotorola MB8611 connection drops frequently
Hello All, I've been using a Motorola MB8611 cable modem for about 6 months. It's been very reliable and hardly ever drops the connection. Over the past week my modem is rebooting a few times a day. Today it's been rebooting every 20 min. I made a call to Cox to check out the line. I asked the agent in tech support about outages. I was told there were no outages in my area. About two weeks ago Cox did an upgrade in my area. I'm wondering if that has something to do with it? Could a version of firmware been downloaded to the modem and now it's not compatible? I'm not able to view the firmware. I can't seem to connect to the modem. My modem is connected to a WiFi router. By the way, this is my modem. I did confirm that it works with Cox before purchasing. Cox activated it without issues. Any thoughts? suggestions? Thank in advance.18Views0likes4CommentsConnected devices not showing up on Cox wifi app or the Panoramic Gateway website
I'm trying to check the connection strength for my Samsung television because I'm having a problem with buffering and audio not syncing with a speaker's lips. The Cox wifi app shows many of my devices as unconnected to my wifi network even though they are connected. Similarly, under Connected Devices on the website for my Panoramic Gateway, many of my devices, such as my television, printers, and laptops, show as unconnected when they are in fact connected. Is there anything I can do to have these devices show as connected on the wifi app and the Gateway website? Thanks for your assistance.24Views0likes1CommentNew Panoramic Wifi broadcasting two networks?
Just set up my Panoramic Wifi (Technicolor CGM4331) and configured it to use the same network name/password as my prior Orbi mesh network. I have turned off all Orbi devices - the only modem or router in the house now is the single CGM4331 device. Most of my devices automatically connected, which is why I chose the same name/credentials. No issue there. My mobile devices now see two available wifi networks to pick from: One using the old network name (we'll call it OldNetwork) and one labeled "CoxWiFi". Both are showing as WiFi6. Both disappear if I turn off the CGM4331. OldNetwork shows as secured, and I have to put in my password to access it. CoxWiFi shows as unsecured, however it wants me to log in with my Cox account credentials to access it. Both appear to have similar speeds per the mobile device settings, and neither is labeled 2.4 GHz or 5.0 GHz which was my first thought. Why is the CGM4331 broadcasting a second identical-seeming WiFi network under CoxWiFi name with different login settings from my existing "primary" WiFi network? How do I shut it down/secure it/combine it with the existing network?42Views0likes2CommentsUsing Yahoo Email on iMac Double Emails On Old Emails
I was able to set up Yahoo emails on my iMac mail icon. After everything download onto my iMac mail my messages have doubled. Looking at my emails before I did it are showing a number 2 next to them. When I click on the 2> two of the same emails drops down. When I click on one of them and hit delete to go to trash both disappear leaving one in my inbox. The thing is that email is now blank. I go into trash and add back to inbox. The message appears again but the 2> come back. I now have over 1,000 messages which should only be 500. Has anyone figured out what to do to get messages back to normal?25Views0likes0Comments- 21Views0likes0Comments