Recent Discussions
error message "there was a problem connecting to pop.mail.yahoo.com".
I'm trying to add my new Yahoo email account to my Gmail email account and I keep getting this error: "there was a problem connecting to pop.mail.yahoo.com". I've checked my cox email address and my Yahoo password and scanned a number of online documents but I cannot find a solution. Any help would be appreciated34Views0likes4CommentsCox Hot Spot running off my modem
Cox is using my Cox rented modem/router as a hot spot for anyone who parks by my house. I went to Privacy Preferences and Disabled Hotspot but it still shows up. It is an unprotected network using my subscription, my electricity to run their "free" spots. I now have a homeless man living his car in front of my house - I think because of this wifi (he is on the phone all the time). He comes in his car at 8pm and leaves at 9am. I called Cox and they said all their boxes have this. They told me to just turn it off when he is around. So I pay and get no service from 8pm onwards. The only solution is to buy your own router which i will do. Or better yet, switch to another service which i guess in my area will be Frontier. This in my opinion, is unsafe for the public and is basically making me pay for services to other people - theft. Cox is the worst I am writing this here to warn other people. Also Cox told me that is the only way to lodge a complaint.38Views0likes3CommentsCox email transition - has anyone completed the transition to Yahoo
Has anyone completed the email transition to Yahoo? It would be appreciated if any Cox customer would answer this question. I have been trying to get some information about when; and all I receive from Cox is we don’t know. In my opinion this response is unbelievable - a significant customer service change and the company’s help response team can’t provide an answer is unbelievable - implies a lack of transparency or worst. So that’s why I am calling out to any Cox customer and provide some feedback about the “actual” transition. I and many of us have received the preliminary emails about the future. Has anyone's completed the transition?5.7KViews2likes57CommentsPremature success
After struggling for two full day and getting my 5 accounts to work on Thunderbird and IOS, non were able to receive messages this morning and a bare few are coming through now. Could it be that Yahoo does not have adequate server capacity to handle the additional Cox traffic?25Views0likes1CommentAddress exclusive promotion. Need help.
Got an ad from cox for 1gig fiber internet including unlimited data and panoramic WiFi for $50 a month for 24 months when you have cox mobile. Cox system won’t pull up the special price and 4 cox reps I talked to don’t help me at all because the system won’t show that price how the heck do I get some real help and get the promotion applied. Is there a special department these employees don’t know about or something how can they not have knowledge to help me I sent them pictures still no help. Anyone know who to talk to?41Views0likes3CommentsNot getting all email
I was able to set up the Yahoo account. But while I am getting some emails, I am definitely not getting all emails. I checked and they are not in the spam folder or trash folder, and I have no filters or blocked address on Yahoo that could be causing the problem. In other words, while Yahoo is getting some of the emails sent to myadress@cox.net not all of them are getting to Yahoo. I definitely know that these emails were sent and the people sending them had my correct email address, but they are not all getting through to Yahoo for some reason. For example I got the email sent to me to complete my registration to this forum others have not even got to Yahoo and are not there in my Inbox, Trash, or Spam folder. I was wondering if anyone else has had the same problem?232Views1like10CommentsI'm not getting all of my email since Yahoo switch....does anyone think it will get better?
I have been randomly not receiving email since the switch to Yahoo(I access email direct through a browser). Some email comes through....some(even email I bcc myself on from a gmail account) don't. There is no issue with blocked addresses, or any other setting....verified by Yahoo tech support. Consulted with Yahoo support and they say it's not their issue. Do any of you tech savy people think this situation will get better? I started switching some of my email accounts to gmail....the most important business ones. But what a pain this is.206Views0likes14CommentsCould it get any worse?
First off, Cox is not my friend in the digital age or any other time. The slogan, which they undoubtably paid a fortune for, doesn’t mean jack when everything they do to their customers screams the opposite. Just days after the Cox-Yahoo! email disaster our internet has been down for the last 20 hours. Absolutely put the skids on an important project I can’t do anywhere else as all critical files are on my desktop system. My email is still not working right, of course, with about half of my emails not coming through. I know that many of you are just as angry and frustrated as I am. However, please don’t take this out on Cox rank-and-file employees. They are not the ones making these terrible decisions, it is management in Atlanta. That is where the C-level jackasses dwell, insulated from the fallout of their indefensible business practices. A perfect example is pawning us off to Yahoo! then washing their hands of the immense problems we continue to deal with as a result. Pleas be courteous and civil to the Cox rank/and-file. It Is not their fault. I’m sure many of them have the same level of contempt for Cox as we do.60Views0likes3Comments