email password
I sporadically get a popup asking for my Cox password for my email. I use Outlook 2010 and have it set up as a pop account. Works fine except for this popup. I have not changed anything in my settings or my password. It will just pop up randomly throughout the day and I have to click it off. Sometimes this occurs just a few times a day and other times it will be constant and in my way trying to work.I have resorted to closing my Outlook so I can do other things but being the only IT helpdesk at my place of employment, this is really not acceptable when 90% of my work is done via email.I know my credentials work as I can retrieve email through webmail just fine. It's just very annoying to have to keep seeing this and especially when it's in my way. Why does it keep doing this?7.8KViews0likes5CommentsCan not change my email password on an account which is clearly still active, but site says it is not
"We're sorry. We are currently unable to change your password because there are no active services on this account. Please try again after service has been activated." I did move several years ago, and for a long time I had trouble convincing COX that I was no longer at that address (they tried to bill me for 2 months activity even though I had canceled that account and moved out of the house)2.1KViews0likes2Comments
