Service: Internet-Only Service Number of Providers: 27 Survey Responses: 33,204 Score: 100 = Completely Satisfied, 80 = Very Satisfied, 60 = Somewhat Satisfied, 40 Somewhat Dissatisfied Ratings: 1 = Very Poor...to...5 = Excellent Score Provider Value Reliability Speed Tech Supt Cust Serv Rank of 27 Since (2018) 91 Sonic 5 5 5 - - 1 N/A 88 Google Fiber 5 5 5 5 5 2 + 3 82 Metronet 3 5 5 4 4 3 N/A 79 T-Mobile 4 4 4 3 3 4 + 7 76 Midco 2 4 3 - - 5 + 4 74 Armstrong 2 4 4 5 - 6 - 1 71 Verizon 1 4 3 2 2 7 + 2 71 WOW! 2 3 3 3 2 7 + 2 71 Cincinnati Bell 1 4 3 3 3 7 0 70 Sparklight 1 3 3 3 3 10 N/A 70 TDS 1 3 3 3 2 10 + 6 68 Wave 1 3 3 3 2 12 - 5 68 Ziply Fiber 1 3 2 2 2 12 N/A 68 RCN 1 3 3 3 2 12 - 5 66 xfinity (Comcast) 1 3 3 1 1 15 0 66 Charter (Spectrum) 1 3 3 2 2 15 0 66 AT&T 1 3 2 2 1 15 + 2 64 Atlantic Broadband 1 2 3 1 1 18 + 3 64 Cox 1 3 3 2 2 18 - 2 63 Lumen (CenturyLink) 1 2 1 1 1 20 + 3 63 Xtream (Mediacom) 1 2 3 2 2 20 + 2 62 Frontier 1 2 1 1 1 22 + 3 62 Kinetic by Windstream 1 2 1 2 2 22 + 6 61 Consolidated Communications 1 2 1 2 2 24 - 1 58 Optimum 1 2 2 1 1 25 - 8 51 SuddenLink 1 1 1 1 1 26 - 15 41 HughesNet 1 1 1 1 1 27 - 14