ContributionsMost RecentMost LikesSolutionsRe: High data usage from a wi-fi cam? Thanks for the feedback, It has been helpful. But, the mystery is still there. As far as I can see in my settings, I am not sending anything back over the internet, i.e., no cloud storage. I would think the only time data would be used is when I log in to view what the camera is pointed at, and I do that very rarely. BTW, I have security software on my router that shows all connected devices and warns of any attempts to connect from outside sources and nothing has been detected. I also turned the camera off 2 days ago and again the data usage dropped significantly. Re: High data usage from a wi-fi cam? I only use the app to watch real time, and I don't look at it much. The camera has a SD card to record, but I am not using it. I do not record anything to the cloud. It would seem to me the only time internet data would be used is if I streamed a live view, which, again, is very infrequent. D-Link support was no help. High data usage from a wi-fi cam? I am using a D-Link wi-fi cam and it *appears* to be using 10GB a day. This cam IS NOT set to constantly send recordings to the cloud. It is not being monitored all the time. It is not even recording to its SD card. I checked all the settings and nothing appears to be set to stream or otherwise use the internet (expect when I check in on my app, which is rarely). I monitor the devices connected to my wi-fi and see no unknown devices (that may be tapping into the stream). I have tested this phenomenon twice by turning it off/on with more than a week between switches. Each time, when the camera is on the daily data usage jumps around 10GB per day. I do not rent a modem or wifi from Cox. Does anyone have any idea if the camera is the cause? Re: "Thanks for updating your credit card information... Now we will charge you a $50 fee" I discovered the same thing, after the fact. I am totally outraged by this policy, especially since it appears to be designed to generate revenue and not act as an incentive. This is Cox's policy; the credit card companies do not charge a returned payment fee to Cox, which is what one rep claimed. I do not remember any notice of this policy. If it was "in my bill" I did not see it because this is a set amount, a recurring bill, anelectronicallydelivered bill (no paper) and I have it set up on auto pay. It is not realistic to expect every customer to read every electronically sent bill looking for fine print. Bear in mind they push you to turn off paper billing and use auto pay. Over the course of a couple of months, I had to change my credit cards because Bank of America sold their accounts to Barclay, then our card was stolen and reissued. Looking at my e-mails from Cox, they sent an e-mail on the 25th saying the charge was denied, BUT THEY DID NOT MENTION ANYTHING ABOUT A FEE. I called them immediately and changed the credit card. The thing is, the October 25th e-mail said the payment submitted was on the 5th, which was the old credit card number, which should have worked on the 5th. It wasn't until after I got all the credit card changes done that the rep mentioned I owed $25 for a returned payment fee. I flipped my lid! You are correct: NO ONE charges a returned payment fee on a credit card except COX. It is not something anyone would suspect. After my complaining, the refunded the fee. I later discovered they added another $25 fee on the 26th, even though the card was, I was told, successfully charged on the 25th. They refunded that after I complained, too. This is the thing. There are too many instances where the credit card company puts the credit card on hold. They do it us several times a year due to security issues. In this case, the card was first moved to another company and then stolen. At any given time there may be a legitimate reason the payment was refused. Yet, Cox will try 3 times and charge $25 each time. I did get an e-mail, but the charge was already applied. They said they also called me 2 times, but I checked my call logs and did notreceiveany calls from them. I am just starting to use all available sources to protest and publicize this blatantrevenuegeneratingscheme. I am going to fill a complaint with the California State Attorney General office (the more they hear about this, the more likely they will take action), the BBB, I might start a petition on change.org, I know a couple of local news anchors who do consumer protection stories, there's the FTC and anything else I can think of. I will post something on my Facebook page, as well. If the charge was used as an incentive to keep your credit card up to date, they should also make it fair by doing the following: 1) Allow you to add a backup credit card 2) Actually call you and leave a voicemail 3) Give you an opportunity to correct the situation by NOT applying the fee if you correct it after the first e-mail/call alert 4) Make it abundantly clear that there is a $25 fee and not only will it be applied after the first try, but they will automatically try again 3 days in a row and each time charge a fee of $25. The e-mails should bemarkedURGENT 5) Make it easy for people to update the credit card information online. I dread having to change Cox's info because it seems like every time I try, it says I can't because of a pending payment (it locks you out). Which then requires you to find the time to call them, go through their phone system, wait on hold, verify your account and then explain everything with a rep. Cox has the most antiquated, un-user friendly web site of any service provide I work with online. These fees will drive people to return to paper billing and paying by check. It is an unfair, counter productive and flawed fee. Please contact you state's attorney general's office to file a complaint.