web45
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Re: Daily signal degradations at night
This is exactly what they tech said they were going to do to mine. I couldn't think of the word "tap". of course I can't get anyone on the chat to understand that. they keep resetting my modem and disconnecting me. I've lost time from work waiting for a technician and I lose more time not having internet. I have to use my hotspot by verizon just to get through the work day and for the kids to do homework. customer service is absolutely horrible. Trying again to reach a human by phone but I spent over an hour again last night on chat only to be disconnected3Views0likes0CommentsRe: Daily Intermittent Connection Loss - Louisiana
I have the same problem. Each time I call they reset the modem and lose the chat so I can't get them to schedule an appointment. Someone ran a new wire to the "box" 2 weeks ago and said to call if it continues and they would monitor the "box" I can't seem to get anyone on the phone or in a chat that will do that. They want to keep resetting. It is continuous with the dropping internet and it goes out for several minutes to a couple hours at random. I'm in St. Charles Parish.4Views2likes2Comments