ContributionsMost RecentMost LikesSolutionsRe: Why are channels pixilated & distorted? The pixalation and freezing is sporadic and intermittant, it wasn't happenning when the tech left but started up again later. No I can't screw on ot the boxes directly into the cable outlet. The way it's configured doesn't allow me to do that and it wouldn't tell me anything because of the sporadic nature of the problem For instance, it's not happening now but it could start later or it might be fine for a few days then start up again. One of the 3 techs I've had over the last month put filters on the outputs from the splitter, the next one took them off. The 3rd put a new amp on and changed some wires and the drop line. After each one left, it wasn't having the problem until later that night LAst night it did it about every 30 seconds with mainly screen freezing and brief sound outages. Re: Why are channels pixilated & distorted? I am still getting the same pixalation and freezing on all boxes Re: Why are channels pixilated & distorted? I've had 3 techs come out in the last month and do different things that have done nothing to solve my problem. I've been having periodic pixalation and freeze frames for the last year. I copied the following from a forum that pretty much sums up my problem: For the past year, our cable signal becomes very pixelated and freeze framed and sound outages. It started when Cox opted to require cable boxes for every set in the house. Only it's affecting sets with and without boxes. When service is called, they attempt to be helpful and apologetic but enough is enough. It takes a minimum of two days for service to arrive, they reset boxes, put more filters on the lines, and leave. It works for a few hours, sometimes a few days, before it starts all over again. I live in a new residential neighborhood in a newly constructed home. After 26 years of loyalty to Cox, I'm ready to try something else. The last guy even replaced the drop line to no avail. One tech put on filters the next one took them off, each one has reconfigured the wiring on the amp to their specifications with seemingly no regard for any standard. They just look at things and scratch their heads and leave thinking they fixed it, which they have not. Pretty much ready to switch to HULU at this point. Disappointed and frustrated beyond words. Cox Web Mail I'm getting the following error when accessing my web mail. Earlier, someone received an e-mail from my account that I did not send asking them to look at a website. I changed my password after this but am getting the following error: Error The connection to remote server 127.0.0.2 was refused or timed out while attempting to connect. Please try again later