trs777
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Re: Tuning adapters no longer working - all 3 flashing yellow
Interesting. It is odd that the setup worked for 2 years in the other house I lived in which is two blocks away and for 6 months here. All of a sudden all 3 don't work? Hmmmm. If it were 1 I might suspect a bad adapter or a glitch in TiVo. But all signs point to Cox. I'm very close to ending Cox, cutting the cord and get internet from Google and TV over the air and use streaming. I only watch a few cable channels. Will I miss Pawn Stars enough to continue the abuse from Cox? I'm starting to think no.5Views0likes1CommentRe: Tuning adapters no longer working - all 3 flashing yellow
Thanks for the reply. All my TiVos are MPEG-4 compatible. The issue is the tuning adapters not being recognized. Shall I try getting a new cable card, and new tuning adapter, wipe one of the tivos and start over from scratch?5Views0likes1CommentTuning adapters no longer working - all 3 flashing yellow
I have 3 TiVos / 3 cablecards and 3 tuning adapters. Recently all 3 tuning adapters started flashing yellow and I do not have all my premium channels. I called to check to assure they were paired and that all the tuning adapters were set up for my account. I was assured all is in order, but they sent a tech. The tech just visited and said my signal, connections, etc. are all fine. He called and was told it must be a tivo problem. (Hmmmm. If it were a tivo problem then why would all three, all different generations of TiVos all fail to recognize the TA all at once?) Nonetheless, on one tivo I deleted everything, repeated guides set up, rebooted (dozens of times) power cycled the TA, etc, etc. Still nothing. I suspect that the people involved simply do not know how to deal with tivo. (4+ years ago it took weeks for me to get my TiVos working with cox and I had to escalate 3 times to finally get the guy who knew how to configure things at cox to get it to work.) How can I cut through the finger pointing and get someone who knows how to fix this? It worked fine for 4 years. Something happened at cox and there has been no change with tivo.2.7KViews0likes8Comments4 visits and TiVos still do not work
Cox new install on 8/11/16. The tech ran out of here like his backside was on fire... I had to practically beg to get the internet password, asked if I could test the 2 TiVos before he left and he made up some bull that they would have to sync with the internet before they would work. (not true... the internet is needed for the TV schedule, but the tuners should work.) We found we had very few channels. The tuning adapters were both flashing yellow. We called - another appointment on 8/16. The guy showed up and wouldn't even look at the situation saying he "hadn't ever worked on TiVo." He set an appointment for his "supervisor." Supervisor showed up on 8/17 and was here for 3 hours. Still nothing... tuning adapters still flashing. The supervisor loaned us some Contour DVRs which have only made me miss my TiVo more. The supervisor was supposed to return today, but he never showed. We called and he sent someone else. That guy sent showed up, unplugged and re-plugged the tuning adapters and then basically implied that it "** to you" and that "we'll never get TiVo to work." (which is odd... Cox advertises using TiVo with their service... https://www.cox.com/residential/special-offers/tivo-bolt.html ) We still have no working TiVos - BUT... Cox has our bill ready to be paid. Anyway, I'm about to cancel the entire Cox service and get something else unless I can be assured that my TiVos will work and that I quit getting the run around from the entirely 3rd party technicians. I am happy to provide one more chance, or else I want to cancel everything, get my money back / bill and contract canceled. Please let me know where to go from here.2.2KViews0likes4Comments