ContributionsMost RecentMost LikesSolutionsRe: TERRIBLE upload speeds! Major packet loss! I'm experiencing the same speed issues, but in Kenner. This is a slight improvement from last week where I was intermittently losing connectioncompletely. My coworker in River Ridge, also on Gigablast, is getting his full upload speeds however. So at least it's not terrible everywhere? I haven't tried getting a tech here YET because my area "is experiencing an outage"... And if I get another support person telling me to reset my modem, I will also lose it. Even so, seems like you've been able to get at tech out and it hasn't made a difference. I'd like to believe that once this "outage" is resolved, the upload will go back to normal, but considering I've had problems in the past, I doubt this will fix the packet loss at least for my location. I've been suffering from intermittent packet loss since last year. I went through all the same bs that you've gone through with them not seeing problems on their end. Two technicians and a cox truck doing maintenance on the pole that runs to my house hadn't made a difference. Well, I actually had packet loss free internet for a few hours after the cox truck left. I just gave up on it after that. Trying to hold out for someone to run fiber to my street one day as well. rant over Hope that the situation improves soon. 10 Percent Packet Loss Throughout the Day, Tech's Fixes haven't helped I've been experiencing packet loss issues for at least a few weeks. I notice this constantly in online games and when I remote desktop into my work computer from home.Sometimes I just completely lose internet on all my devices for 3-5 minutes. There ARE periods of time where the connection is totally smooth, but these are rare. I just had a tech over today who said he removed some old unused connections and fixed a broken connector. He also added a coax cable attenuator pad to my coax cable. None of this seems to have done anything for the packet loss. I've started using PingPlotter recently after looking into this problem. I attached an image of 10minutes worth of PingPlotter with Google DNS as the target for reference. I'm already experiencing about 10% loss at the second hop. Is there anything else I can do about this? I'm located in Kenner, Louisiana if that helps. Thanks for reading. https://imgur.com/Zd2QPE3