Tash
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Re: Barely 5 Mbps Uploads
Service was cancelled several times but we finally managed to get someone to come out on the 13th. They found an issue with the plug/'connector in my room and removed it. This immediately improved my upload speed but I am still getting disconnected randomly almost every 5-10 minutes when playing any game online. I'll continue to test, now that the upload speed is back to normal, maybe I'll have better luck troubleshooting.0Views0likes1CommentRe: Barely 5 Mbps Uploads
Service visit happened 10/05/19; they determined the wire in my walls is bad and will have to drill a hole to install a new one. They'll be following up this Thursday, 10/10/19; management has approved it, so we'll see how it goes from here. I'll update later on how it went.0Views0likes2CommentsBarely 5 Mbps Uploads
I've been going on and off with chat, with several agents and getting absolutely nowhere. They've reset my modem and I've done it myself several times, checked ports, turned off all firewalls, connected directly to my modem and eventually even upgrade my modem, but every single night, between 8 PM until around 12 PM, my upload speed is either 0.05 Mbps or a flat 5.0 Mbps. My plan advertises 300/30 and I am indeed getting 290-300 download but almost never get 20-30 uploads. During the very first month of this plan, it stayed at 20-30 Mbps with uploads, but after the first two weeks, it began to chip down until it reached where I am at. Any advise on what else I can do?3KViews0likes11Comments