ContributionsMost RecentMost LikesSolutionsPromised outage never happened. For two weeks Cox has been warning me about a planned service interruption to upgrade service in my neighborhood. Today's the day and they have even been texting me saying they're working on restoring service. But my service has been up all day, no problems. So, does Cox even know where my service is coming from? And am I missing out on an upgrade? Re: Technicolor CGM4141 reset button..what should it look like? Problem solved the old-fashioned way. I guessed the password. The problem originated when her brother messed around and set a new password and couldn't get it written down right. No further action required. Thanks for your attention. Re: Technicolor CGM4141 reset button..what should it look like? I agree that would work, except that her iPad isn't connected to wifi and the internet, because of this problem. The straightforward way out is to reset the modem so the iPad can connect to it. But there is the problem with the reset button. I have the idea that this is a refurb unit that someone else had. The previous owner plugged up the hole, to keep their kid from resetting the modem and taking it out of parental control, and then it got returned and sent to another customer. Without taking the plug out. Re: Technicolor CGM4141 reset button..what should it look like? How can we access the modem settings? Re: Technicolor CGM4141 reset button..what should it look like? Her description of it is that it's not recessed, but protrudes above the surface of the case. It is definitely located where the reset switch is, below the coax connector. Technicolor CGM4141 reset button..what should it look like? A friend of mine (in Abbeville, Louisiana) would like to reset her Technicolor CGM4141 modem. But the reset button location looks like it has a small ball in it, instead of a recessed button in a hole. Is this ball a plug to prevent the user from accessing the button inside the modem? Or do some of these units have a reset button that sticks out of the case? Pictures of them and the manual all say the button is recessed inside a hole. But this one doesn't look like that. Does anyone know how to reset this unit? Many thanks in advance. PS She wants to do a reset that will clear the wifi settings and go back to factory default. Unfortunately you can't do that with the app, as she can't connect to the wifi in the first place. Re: The May 2019 Printable Channel Lineup for Tulsa doesn't show channel 53. This is KOTV DT3, News on 6 Now. Thanks! The May 2019 Printable Channel Lineup for Tulsa doesn't show channel 53. This is KOTV DT3, News on 6 Now. The title says it all. Channel 53 is in the guide and the web lineup, but not in the printable lineup anywhere. SolvedRe: Printable Version of Channel Lineup Missing Channels So, for instance, I can just tune to 34 for USA, and ignore the two other slots on the guide (101 and 1034) where it comes in? Re: OANN There's so much demand for this, you ought to charge extra for it.