Stamphead
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Joined 11 years ago
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Re: Introducing Contour, the new personal video experience
Spoke to a billing supervisor today to get my $40 back. She informed me that she has the 1-min recording issue and that they are working on a fix. I asked for a timeframe, she didn't know but said maybea couple of weeks.0Views0likes0CommentsRe: Introducing Contour, the new personal video experience
I experienced the 1-min issue again today and still no response from theCox moderators. If I didn't respond to my customers I would get fired. Maybe it's time to contact the BBB. I contacted Cox support and told them about the thread. They said they couldn't help me. I suspect the moderators unchecked the 'Email me replies to this post' box0Views0likes0CommentsRe: Introducing Contour, the new personal video experience
Cox is locking my post, Recording Issue with New 6-Tuner DVR,and was directed to post here. I have the 6-tuner DVR At least once a week one show I record only records 1 minute. I've seen this on Travel HD, HGTV HDand A&E HD. I've rebooted the DVR. this a known bug? Any workarounds? No conflicts on the DVR.0Views0likes0CommentsRe: Recording Issue with New 6-Tuner DVR
I disagree with it being nonsense since the DVR won't record the very end. I will remove the one-minute and see what happens this Sunday. Anyway, I've tried recording one episode. Last week it failed, this week it worked. It worked after calling Cox, perhaps L2 found something in the logs and corrected it. I did have the same issue one time on A&EHD0Views0likes0Comments