ContributionsMost RecentMost LikesSolutionsRe: LIVE TV DelayedHello Waffle, My apologies. I am sorry to hear about the trouble that you are experiencing with a delay in what you are watching, Can you please make sure all connections are finger tight and make sure cords are undamaged. Can you please tell me if this is affecting all channels? Does this happen on all of the TVs in the home? If you have not already tried this, can you please unplug the coaxial cable and the power cable from the cable box for 30 seconds and then reconnect them? It is possible to see some delays, due to propagation delay or the amount of time it takes the signal to travel from the sender to your TV box. Thank you. Sharon Cox Support Forum Moderator Re: interenet inconsistentHello, I am sorry to hear you are experiencing issues with your internet. This appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thank you. Sharon Cox Support Forum Moderator Re: Internet drops every day for a full minute at a time about 45+ times a dayHello Anthony, I am sorry to hear you are experiencing issues with your internet. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone, and High-Speed Internet services with other customers. This appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thank you. Sharon Cox Support Forum Moderator Re: Multiple random dropouts throughout the day for the last several weeks.Hello Nola, I am sorry to hear you are experiencing issues with your internet. This appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Sharon Cox Support Forum Moderator Re: Internet ConnectivityHello Jack, I am sorry to hear you are experiencing issues with your internet. This appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thank you. Sharon Cox Support Forum Moderator Re: very bad game lagHello Darold, This appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thank you. Sharon Cox Support Forum Moderator Re: Here we go again, part 6 - problems after outageHello Dave, This appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thank you. Sharon Cox Support Forum Moderator Re: Recordings disappearedHello Dropje, This appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thank you. Sharon Cox Support Forum Moderator Re: DRM set on ALL non-local Hampton Roads channelsHello, This appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Sharon Cox Support Forum ModeratorRe: Ads on Webmail for paying customers?Hello, Thank you for reaching out to the Social Media Team. Cox provides location-based advertising to its users to provide a personalized experience while surfing the internet. This feature helps deliver offers and incentives from national brands and local businesses with content tailored to the customer's area You can always opt out of location-based advertising www.cox.com/.../opting-out-of-location-based-advertising.html. Thank you. Sharon Cox Support Forum Moderator