ContributionsMost RecentMost LikesSolutionsRe: Packet loss due to upstream channels dropping Kind of curious. This behaviour is with a wired connection, correct? Try this from a command prompt. ping 1.1.1.1 -f -l 1500 To get a command prompt from windows, left click the start menu from the lower left of the screen and in the search box type COMMAND (case not important). Cut and paste the above command from this window into the COMMAND window by right clicking at the location of the cursor. Or just type it in..... Let me know what it says. This checks the packet size for your ethernet as specified by your router. The above overrides that size to see if the router is configured correctly or not. If you'd like, cut and paste the PING response and send to my email...I'm on here as the gentleman mentioned below so any response would go to him, not me. I saw this thread while helping a friend in Edmond. I'm not a scammer, just interested in results. If you're uncomfortable doing this, don't. Some of the techs at all ISPs really don't check everything....... Cheers! Jim Baker Re: Cannot receive email from cox.net web app nor from a client (any client) ***! Spot on. Sneaky ** used a block rule to kill the emails. Thanks so much..... Cannot receive email from cox.net web app nor from a client (any client) Started with a password change to mitigate a hacked Cox email account. Able to log into WebMail app using new password. All settings are confirmed good as per: https://www.cox.com/residential/support/cox-email-server-settings.html No emails, either externally nor internally generated, are being displayed from the Cox mail server in either POP or IMAP. SMTP operates just fine, am able to send. There are no bounces or send errors indicating a problem at the Cox server with mail sent to cox.net There is plenty of space left at appx 909mb used out of 2gb allotted. This has one of the Cox store's techs baffled and they cannot find the problem. The online Cox Chat support guys are equally unsuccessful, instead suggesting that I pay the $10 a month for extended support. Horsecrap. This is a Cox server issue. Any ideas welcome. (and don't tell me my settings are wrong because those same exact settings worked before the password change). I left the checkbox below selected to "Notify me when someone replies to this post" but it will never get to my Cox email....so reply to hirther@gmail.com, please.