rglancey
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Joined 5 years ago
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Re: Poor service is an understatement
There is a confirmed outage. It started at 5:15 pm yesterday. Then cox would say it should be fixed 4 hours later. Then they would extend it another 4 hours and then another 4 hours. My Autistic son kept asking me as he stays on his computer most if the day. I feel really bad for him.10Views0likes0Comments- 9Views0likes0Comments
Internet Outage
Our internet has been out for 18 hours now. I can’t get an answer on when it will be restored or get any internal reports from technicians that are supposed to relay problems to the “Live support Agents”. I just finished a chat with an agent and have more questions now than i had after contacting them.34Views0likes1CommentRe: Poor service is an understatement
Our internet has been out for over 17 hours. I get no updates. I contacted live agent but they aren’t much help at all. You should contact the Louisiana Public Service Commissioner and ask them for more oversight on Cox Internet failures. They really helped me with an Entergy issue. More people should contact them. Just google Louisiana Public Service Commissioner. Cox needs to be exposed to them52Views0likes4Comments