ContributionsMost RecentMost LikesSolutionsRe: Returning problem where most Premium channels can not be tuned in.(e.g most HBO, most SHO, other misc like SCI). Does not matter if I choose HD or non-HD channels.) Will do. Curiousity makes me ask ... under what circumstances does a patch/update get distributed? Are they rolled-up to some larger revision, but get applied earlier as situations dictate,. Or is there a process to refresh to the most recent? I'm guessing that the online refresh we are allowed to initiate from the support page does not include whatever was uploaded a couple of nights ago. Cheers. Re: Returning problem where most Premium channels can not be tuned in.(e.g most HBO, most SHO, other misc like SCI). Does not matter if I choose HD or non-HD channels.) Message is/was 'Searching for signal'. on any channel that stopped rendering. The channels now appear on both tuners after the download and a reboot. Thanks for the help. All is well. Re: Returning problem where most Premium channels can not be tuned in.(e.g most HBO, most SHO, other misc like SCI). Does not matter if I choose HD or non-HD channels.) This also happened starting late last July, so I doubt the data format has changed twice in the past 6 months with exactly the same results. Something more elemental is different. Like I noted, it was nothing the local techs could update, replace, initialize, power-cycle, refresh, reset, or reboot, that made this problem go away. I'd bet something about supporting newer Coutour boxes and legacy devices with differing protocols over the same connections, then something was changed or dropped w/o warning ... like some network equipment rev/patch. Just guessing. Re: Returning problem where most Premium channels can not be tuned in.(e.g most HBO, most SHO, other misc like SCI). Does not matter if I choose HD or non-HD channels.) My suspicion is that there are a variety of signals or encodings for various generations of tuners, and this rarer type configuration may be de-tuned or turned off occasionally. The previous fix seemed to be out of the control of the local service people; I base that observation on all of the 'standard fixes' which made no difference, and how it started working a little while after the tech left, Returning problem where most Premium channels can not be tuned in.(e.g most HBO, most SHO, other misc like SCI). Does not matter if I choose HD or non-HD channels.) Returning problem where most Premium channels can not be tuned in. [This uses Tivo with a Cable card.] A similar problem was fixed a couple of months ago, that did not benefit from a re-wire of undisturbed wires & connectors, nor from swapping out cable card, or digital tuner, or the TIVO box, or many, many reboots, or power cycles, or a few Cox resets.) Problem mysteriously went away after an onsite tech contacted advanced support and they did something remotely which had service up within the hour after he left.