ContributionsMost RecentMost LikesSolutionsRe: EBB Progam Same here in San Diego- no EBB credit since approved and no one at COX to talk to ; billing is clueless about EBB. And what is the worst is all the made-up responses ' it will show on your next bill', yes you are on our database with EBB' "we have no status on EBB credit for your account" OY Re: EBB stalled in San Diego - is COX 'slow-walking' applying credit? EBBHelp@usac.org which is the oversight agency for EBB program Re: EBB stalled in San Diego - is COX 'slow-walking' applying credit? Western Center on Law & Poverty - email them ! wclp.org https://wclp.org Re: EBB stalled in San Diego - is COX 'slow-walking' applying credit? no doubt the moderator will lock post. Try writing your local newspaper - submit an opinion piece. Email Western Law and Poverty Organization ( google it) - this is exactly the kind of oppression they tackle. EBB stalled in San Diego - is COX 'slow-walking' applying credit? So I have spoken to numerous customer service reps at COX since May and basically they keep saying that the EBB credit ( $50) will be on NEXT bill. HAHA 3 months later still getting same speech -'next month's bill". I have written toEBBHelp@usac.org which is the oversight agency for EBB program. Suggest you do same. And email Todd Gloria or your city council member. Good luck