ContributionsMost RecentMost LikesSolutionsRe: The contour app is not allowing me to watch TV shows at home even though I am connected to my home Wi-Fi network This link does the same think. I have deleted the contour app. When I click on the ‘watch tv live’ button through this link, and through my account, it wants to launch the app and then I get the error message. Can I take my devices into a cox store and have them look at this? Re: The contour app is not allowing me to watch TV shows at home even though I am connected to my home Wi-Fi network The link you provided above, takes me to the same “get started” option. An error message pops up and tells me”something isn’t right, you must not be connected to the internet...”. I am connected via WiFi. Then it says it is going to reset the app, then nothing happens. The get started button is gray, not light blue. Re: The contour app is not allowing me to watch TV shows at home even though I am connected to my home Wi-Fi network An iPad Air, same thing now happens on my iPhone 10 Re: The contour app is not allowing me to watch TV shows at home even though I am connected to my home Wi-Fi network allan App worked fine for a month or so for me. Then it froze one evening. I have uninstalled and reinstalled several times. I can’t get past the get started option, the button is grayed out, won’t let me press it. I am trying to reinstall on an iPad. Any suggestions?