ContributionsMost RecentMost LikesSolutionsRe: Cox is blocking port 80 incoming, causing security certificates from installing! How about getting with Let's Encrypt and opening it up for their servers only. That would be doing your best. :) Cox is blocking port 80 incoming, causing security certificates from installing! This is a real issue.Cox needs to at least unblock port 80 incoming for let's encrypt acme servers. Many of us want to remote into our routers and have a certificate displayed on the web page. Many newer high end routers like my ASUS 88U will allow a certificate to be added to your DDNS address, ( COX dynamic IP.) On the 88U everything is in front of the firewall and I opened a ticket with ASUS and they verified that port 80 was being blocked by my IP. You can see bad communication in the logs of the router when it is trying to get an answer back for the key that is randomly generated. I also put a Debian linux box in the DMZ and got the same results. Now I always use a list of select IP addresses when I log in to my router from WAN but I hate the security exception issues. Cox needs to fix this as let's encrypt makes the internet a safer place and they are setting back our ability to guard and protect ourselves. https://www.cox.com/residential/support/internet-ports-blocked-or-restricted-by-cox.html Re: Is Cox still refusing to give home users static IP addresses, even for an extra fee? Not the solution you want but just a suggestion. Asus DDNS on most of their mid-range and up models offers a certificate service with Let's Encrypt. At least you can get your DDNS site to display on a browser remotely with the green padlock https. With that said business service has no data cap so if you use a lot of data and need a static IP it's worth a look. Re: Does anyone know what timezone the data usage meter is based on? Kevin, I just read both of your posted articles, I missed the part that answers his question as to if Cox syncs the data meter with the users time zone? Re: Xbox one slow upload speed Most of the main servers for gaming consoles are in CA or WA. You will more than likely notice a lack of performance. I can test my speeds to a location near theCox server and get advertised speed but on the game console it is only half upload. Also they might be using QOS due to the amount of people using the service. I'm sure they wouldn't ever tell the consumer if so. Re: Frequent internet disconnects/modem reboots due to bad signal Looks like you have a bad line, this is with a signal knockdown. Channel Lock Status Modulation Channel ID Frequency Power SNR Corrected Uncorrectables 1 Locked 256QAM 3 687.00 MHz 7.60 dBmV 38.98 dB 18 31 2 Locked 256QAM 1 675.00 MHz 7.70 dBmV 38.98 dB 90 0 3 Locked 256QAM 2 681.00 MHz 7.50 dBmV 38.98 dB 15 26 4 Locked 256QAM 4 693.00 MHz 7.90 dBmV 38.61 dB 18 26 5 Locked 256QAM 9 723.00 MHz 8.20 dBmV 38.98 dB 2 0 6 Locked 256QAM 10 729.00 MHz 8.20 dBmV 40.37 dB 7 0 7 Locked 256QAM 11 735.00 MHz 8.50 dBmV 38.98 dB 8 0 8 Locked 256QAM 12 741.00 MHz 8.40 dBmV 38.98 dB 18 0 9 Locked 256QAM 17 771.00 MHz 8.20 dBmV 38.98 dB 7 0 10 Locked 256QAM 18 777.00 MHz 8.40 dBmV 38.98 dB 27 0 11 Locked 256QAM 19 783.00 MHz 8.30 dBmV 38.98 dB 10 0 12 Locked 256QAM 20 789.00 MHz 8.10 dBmV 38.98 dB 1 0 13 Locked 256QAM 21 795.00 MHz 8.10 dBmV 38.98 dB 6 0 14 Locked 256QAM 22 801.00 MHz 8.60 dBmV 38.98 dB 13 0 15 Locked 256QAM 25 819.00 MHz 7.40 dBmV 38.98 dB 63 0 16 Locked 256QAM 26 825.00 MHz 7.50 dBmV 38.61 dB 23 0 17 Locked 256QAM 27 831.00 MHz 7.30 dBmV 38.98 dB 4 0 18 Locked 256QAM 28 837.00 MHz 7.50 dBmV 38.98 dB 6 0 19 Locked 256QAM 29 843.00 MHz 7.80 dBmV 38.98 dB 1 0 20 Locked 256QAM 30 849.00 MHz 7.90 dBmV 38.98 dB 2 0 21 Locked 256QAM 33 357.00 MHz 6.70 dBmV 40.37 dB 31 0 22 Locked 256QAM 34 363.00 MHz 6.60 dBmV 40.37 dB 19 0 23 Locked 256QAM 35 369.00 MHz 6.60 dBmV 40.95 dB 27 0 24 Locked 256QAM 36 375.00 MHz 6.70 dBmV 40.37 dB 35 0 25 Locked 256QAM 37 381.00 MHz 6.70 dBmV 39.50 dB 1 0 26 Locked 256QAM 38 387.00 MHz 6.70 dBmV 39.90 dB 6 0 27 Locked 256QAM 41 405.00 MHz 6.80 dBmV 39.90 dB 1 0 28 Locked 256QAM 42 411.00 MHz 6.90 dBmV 39.90 dB 1 0 29 Locked 256QAM 43 417.00 MHz 6.90 dBmV 39.90 dB 0 0 30 Locked 256QAM 44 423.00 MHz 6.90 dBmV 39.90 dB 1 0 31 Locked 256QAM 45 429.00 MHz 6.70 dBmV 39.90 dB 2 0 32 Locked 256QAM 46 435.00 MHz 6.70 dBmV 39.50 dB 1 0 Upstream Bonded Channels Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power 1 Locked ATDMA 3 5120 kSym/s 32.20 MHz 39.50 dBmV 2 Locked ATDMA 4 5120 kSym/s 38.60 MHz 40.25 dBmV 3 Locked ATDMA 2 5120 kSym/s 25.80 MHz 38.75 dBmV 4 Locked ATDMA 1 5120 kSym/s 19.30 MHz 38.50 dBmV Re: Can I get unlimited data on a month by month basis? I tried this method and it seems like they always get an extra month out of you. They charge for the month that you see you are going to cap and then the next full montheven ifyou cancel day 1. Re: Can you please just fix my internet without trying to sell me cox home care every time you have an outage in my area. If you haven't I'd do a full inspection of external connections & then to the inside to where the coax connects to the modem. I've had my line replaced twice in 10 years. Once squirrels got into it where they were running down the line and jumping to a tree near the aerial connection block. They chewed the insulation off the coax. The other time it was a corroded externalsplittercaused by condensation inside the junction box. Occasionally they will have achannel that gets to strong and need to filter it down to decrease interference as well. If your equipment is in good state you should be set. Re: Data Usage Agreed, I'm network admin with a companythat has ~200 devices on LAN with internet access connected with 4 other sites that remote back in w/100 mb symmetrical fiber. We typically run under 50% on bandwidth while viewing the firewall. We even allow YouTube & FB. Data Usage Looking at some older posts I noticed that data tracking accuracy was verified by a 3rd party. Is this third party paid by Cox and does it have to report to a Government entity as to the accuracy of the findings? Do dropped packets get counted? I would like to think that if there is a connection issue that could be a faulty external connection or node that the customer does not have to pay for the lack of performance not only with quality of service but monetarily. My final opinion is the jump to charge for data has been extremely negative for your service. When Giga-blast was first introduced it was going to be a 3 TB plan, now reduced. If you're going to charge for data you need more options not just an additional 50% and unlimited. The sad truth is most people are tech savoy enough to realize that when you jumped to on demand TV with your digital devices, your bandwidth usage was dropped tremendously if not exponentially. So charging for data like there is a shortage, pretty obvious as to what is going on here. Last, when I agreed to your terms and conditions and went to read them the page was not found, :) Solved