qbertusofborg
New Contributor II
Joined 5 years ago
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Picture trouble
I've been having trouble with pictures freezing or breaking up. I was also getting the message that 'we're having problems on our end - station not working - try again in a few seconds. I thought it might be my old Contour 2 box - I went to the Cox store in Fairfax and swapped out my old box. I installed my new box with the new remote and wiring - same problem. "there seems to be a problem on our end - wait a few seconds and try again. Other stations either freeze or break up. I checked all my connections - all tight. Is Cox having problems? I haven't checked outside. Inside I only have the 1 box and 1 TV and everything's tight. I've tried refreshing the system and rebooting - no effect. What's going on? Your website says there's no problem.I'm trying to order the variety pak online, but cox wants to make me get a second contour box. I only have 1 TV. How can I get around this?
I''m trying to order the variety channel pak online, and cox is making me order a second contour box. I only have 1 TV, this makes no sense. How can I get around this?
