Pyroli
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Re: Gigablast - Falsely Advertised Speeds
Having worked at an ISP (not COX) before I can tell you what they always told us to tell customers. "It's up to that speed, your speeds may not reach that for *insert variety of reasons here*". Hey look there it is! I'm not saying it's not bull but that'sreally all you're going to get out of them.5Views0likes0CommentsRe: COVID19 and staying home
I've worked for an ISP before and while what you say is technically correct it isn't correct in the way you are applying it. Bandwidth is finite depending on what it's being sent to. If they are still using COAX which uses copper as the conduit their bandwidth is decently low. If they are using a fiber network (which I'm pretty sure they go fiber until coax to the home) there really isn't much of a data capas you are using light to transmit the data. The only bottle neck is the "last mile" which I explained above. Also keep in mind old cable (AKA coax) is only able to use manage about 100mbps. That's a tenth of fiber lines.0Views0likes1CommentCOX data measuring tool is off
I have been going back and forth with COX for about a month now trying to explain that their traffic analyzer is off but have only been told that it can't be because they work with a "third party" who's own 2018 report show that theyDO have a chance over over counting traffic used. There has been no report for 2019 released to the public yet so it is impossible to verify if they fixed the issue. The problem is that I've spoken to my router manufacturer who has assured me that as long as my router firmware is up to date the wifi traffic should be accurate to the KB. After my own research I've found that the only way to be sure of the traffic used on wifi is to take the measurement from the router (which I do) and nothing else (COX uses the modem) so I'm starting to think that they are sending a fair amount of data to my modem (my personal modem not theirs) and then charging me for it, which they shouldn't do per their support reps, or their measuring tool is off which they wont even consider. I'm curious if anyone else has run into this issue or even just COX's refusal to engage with their paying customers about possible issues.