POJV
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Increased internet speeds for existing accounts broke communications between modem and router.
I received an email from Cox stating I had been upgraded all I needed to do is reset my Modem. I reset my modem and lost all connectivity to my router. Called Cox and they stated it appeared to be my router( it was working moments before) so I went out and purchased a new router only to have the same results. Calls and chats have provided any corrections. They wish to send someone out to inspect the router hook up at my cost. Old router was Belkin N750, New is Netgear Nighthawk AC2100.1.4KViews0likes5Comments