pizzaface
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Joined 12 years ago
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email is gone
20 Years as a customer and my email just vanished as of January 17th about 6 am. My account page says no email is associated with my account. Live chat was from a different country so they were no help whatsoever. Why bother having a live chat when the person has a limited knowledge of your service?1.8KViews0likes8CommentsRe: My cox email is not working.
I also do not have email access. Been a customer for 20 years. Cox account page says no emails are associated with my account. Myemail.cox.net, android phone and thunderbird all do not work. When trying to send a email to my cox email it comes back no such email. Live chat said there is a maintenance. What is A maintenance? I am finding it difficult to find reasons to stay as a customer534Views0likes0Comments- 0Views0likes0Comments
Re: Email Outage Update 9 a.m. December 16
Important Notice!Email Outage Cox is continuing to experience a residential email outage in your area. Since our last update to you, our teams continue to make progress in restoring email service. Teams across all levels of our organization are focused on the recovery and we truly apologize for the inconvenience this has caused. At this time we cannot provide an estimated time for recovery, but will continue to work around the clock until email service is restored. Please visitcox.com/supportfor regular updates. Thank you, Cox Communications This keeps popping up.0Views0likes0Comments