ContributionsMost RecentMost LikesSolutionsRe: Simultaneous Ring I have an Arris TM3402 modem........ Simultaneous Ring When will simultaneous ring be activated in the North Scottsdale, AZ area? Nomorobe and Simultaneous Ring both appear as a new feature in my phone service (which is Premiere) under "My Account", however when I go to Phone Tools to complete the Noborobo signup, Simultaneous Ring does not appear under Settings. In a call to a Cox service representative, she indicated the Nomorobo service is, in fact, in my area, but has not yet been activated, which is contrary to the bill insert received with last month's invoice. Thanks SolvedSimultaneous Ring When will simultaneous ring be activated in the North Scottsdale, AZ area? Nomorobe appears as a new feature in my phone service under "My Account", however when I go to Phone Tools to complete the Noborobo signup, Simultaneous Ring does not appear under Settings. In a call to a Cox service representative, she indicated the Nomorobo service is, in fact, in my area, but has not yet been activated, which is contrary to the bill insert received with last month's invoice. Thanks Re: Email Accounts If we put our internet service on "seasonal hold" will email still be active? What are the ground rules for putting internet service on seasonal hold? Thanks Re: Email Accounts Thanks Chris.....Who do we contact at Cox to move the email address? The normal customer service people or technical support? Email Accounts We currently have two cox accounts for our property, one for the main house and one for the guest house. The account for the main house is in my name, and the one for the guest house is in my wife's name, so her primary email address is associated with that guest house account. Recently, we were able to obtain the wireless signal from the main house in the guest house, so we only need that second account for TV in the guest house. If we discontinue the second account direct internet service to the guest house, and use the wireless signal from the main house account, how can my wife's primary email address be transferred to that main house account as one of the 10 email addresses available on that account? I have also been told that if we disconnect the internet service from the guest house account, we can maintain her email account and email activity for a $9.99/mo. fee. Is this correct? If not, we will need a Cox contact to transfer her email address to our house account after disconnecting the internet service at the guest house. Thanks for your help in advance. GIG InstallationWe will be having the GIG Internet installed in a few weeks. Since we have all three services bundled, will we be keeping our current modem, Cisco DPQ3212, for the TV and Phone service or will another one be installed?Re: Email Accounts Thanks for the prompt reply, Colleen.....If we disconnect from the internet on her account, will her login be deleted automatically from your servers, or do we need to specifically request that be done by the customer service representative. Since we do use Outlook, how would we configure it to download the existing messages and folders from the server? I assume that should be done prior to closing her internet account. Thanks for your help, and hope you had a nice holiday weekend. Email Accounts We currently have two cox accounts for our property, one for the main house and one for the guest house. The account for the main house is in my name, and the one for the guest house is in my wife's name, so her primary email address is associated with that guest house account. Recently, we were able to obtain the wireless signal from the main house in the guest house, so we only need that second account for TV in the guest house. If we discontinue the second account direct internet service to the guest house, and use the wireless signal from the main house account, how can my wife's primary email address be transferred to that main house account as one of the 10 email addresses available on that account?