ContributionsMost RecentMost LikesSolutionsRe: "Cox Production" screen stops access to email This is exactly the same problem I have been having for the past week or so. I am also using Silk on a Fire 10. Like you, it was just fine and then suddenly it wasn't. Re: Problem with login Cox Webmail Login. It was working fine until about a week ago and then it just quit. I can use it on my iMac and oddly enough on my Fire 7hd. Re: Problem with login It says the user name or password is not correct, even though it is. There are no options at all for fixing it, no tabs or anything. Re: Cannot send emails to myself using Apple Mail. Otherwise other addresses work fine. So glad to see I'm not the only one with this problem. It happens every time I go to visit friends in Florida. The Cox mail works just fine, but the. Apple mail not at all. All outgoing messages get stuck in the out box. Problem with login What is this screen that says "Cox Production" that has appeared when I try to log in on my Fire HD 10? There is no information and no way around it. It won't accept my user name and password. New item on bill What is the new item ($10) on the bill called "Cox Complete Care" which is listed as "Premium Support"? This is not anything I recall ordering or being offered. Is there any way to get rid of it? Re: SMTP connection to SMTP.cox.net is not working Also can't get into the link from Nicole - I get a message that it's forbidden and I don't have access. Re: SMTP connection to SMTP.cox.net is not working Still can't send messages. I have a Mac - are the instructions the same for that as for a PC? Re: SMTP connection to SMTP.cox.net is not working So you are abandoning IMAP completely? Would have been nice if there had been a message of some kind. You folks are real quick to tell us all about the money end of your company, but the really important things (like giving up on IMAP) are a big secret. Re: SMTP connection to SMTP.cox.net is not working I tried the link you sent and got a message that I was forbidden to go there. Any more ideas? Thanks.