nyhanson
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Re: Internet disconnects every 12 hours at approximately same time each occurrence
Their Facebook support person re-provisioned my gateway. I sent them the logs and such and they went ahead and did it. After they did, my 2.4G and 5G bands were undiscoverable so I had to factory reset my gateway again. Now the waiting game commences to see if it happens again.3Views0likes2CommentsRe: Internet disconnects every 12 hours at approximately same time each occurrence
In my case, it's not a browser issue. All wireless and wired devices cannot reach the internet. The modem lights look connected, but when I try openinghttp://192.168.0.1/it's unreachable, and like Bruce said below when I go to the command prompt and type ipconfig I'm totally disconnected from the internet. I can't ping anything. That is done process is attempted on my PC which is connected via Ethernet direction into the back of the gateway.20Views0likes0CommentsRe: Internet disconnects every 12 hours at approximately same time each occurrence
Parental controls are not enabled on my gateway device. Now perhaps it's a neighborhood node issue, I dont know. By the time I reach Cox, the issue is typically resolved. Again, it's 5-10 minutes of downtime. And when I do reach someone they don't see any issues and just ask me to reboot the gateway. Again, this is a new router/modem. It seems to have only started occurring since i've owned it. My last router was also a Netgear, but my modem was a Linksys. A tech hasn't been to my house in about a year or so prior to me purchasing the new gateway. I had connectivity issues then, and it turned out to be a few bad wires that were replaced, and after that he checked all of the connections and said I was getting strong signals to my modem.30Views0likes4CommentsInternet disconnects every 12 hours at approximately same time each occurrence
Good morning, I have a Netgear Gateway C6300V2 that has been disconnecting from the internet approximately every 12 hours. The lights on the device look normal like my connectivity is good, but the logs show that I've disconnected from the internet for approximately 5-10 minutes each occurrence. It used to happen around 4pm/4am but has gradually moved to 6pm/6am over the last couple of weeks. Could this be a DHCP renewal causing the downtime? I'm unable to log into my router when the disconnect occurs, and a ipconfig command shows no connection at all to the internet. All wifi devices and my PC connected via ethernet to the device cannot access the internet during the downtime. Any ideas how to fix this issue? I'd share logs but I think my first post may have been disallowed because of including them. So I'm reposting.5KViews0likes14Comments