ContributionsMost RecentMost LikesSolutionsRe: Internet going out again every day between 10 and 12 Az? In Gilbert by any chance. Im in Gilbert and the service has been horrible over the last month. Re: Internet going out again every day between 10 and 12 make sure your account is credit for those interruptions. Mine was for 8 days straight and they removed $30 from my bill yesterday. Re: Its back!! Hopefully Becky is still here in the forums. Im getting constant packet loss at hop 2. Sorry I had to delete my last reply, i was getting out of line and it was a nasty comment. There was a boom trruck in my neighborhood working on some stuff about an hour ago and now my pingplotter is showing no packet loss, hopefully its no fluke and the tech found and fixed the problem. Ill be back if the problem comes back. Re: Its back!! Hopefully Becky is still here in the forums. Im getting constant packet loss at hop 2. Still massive packet loss, as high as 40%. Re: Its back!! Hopefully Becky is still here in the forums. Im getting constant packet loss at hop 2. Message from Cox Cox: Your outage has been resolved. You may need to unplug your devices, then plug them back in. For ongoing issues, txt AGENT to chat with a live rep. Re: Its back!! Hopefully Becky is still here in the forums. Im getting constant packet loss at hop 2. Dustin can you tell me if hop 2 is apart of my setup? I have the combo router and modem from you guys and not sure if that hop 2 is my network. Re: Its back!! Hopefully Becky is still here in the forums. Im getting constant packet loss at hop 2. This is the 6th outage in 2 weeks. Every time i check the cox app it says an outage. Re: Its back!! Hopefully Becky is still here in the forums. Im getting constant packet loss at hop 2. Hop 2 still showing 2.85% loss all the way down to the target ip. Also now since the outage "fix" my router/modem i rent from you guys is showing packet loss. The loss from my router isnt going down the line so who know why its showing now after a 100+ test. Re: Its back!! Hopefully Becky is still here in the forums. Im getting constant packet loss at hop 2. https://imgur.com/a/OtMRUpQ Re: COX IP 68.1.1.13 -- fix it!! Now my network is showing packet loss😂this just gets better and better with this company. But hop 2 is still having packet loss all the way to the target site.