MINIBOXSUCKS
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Re: Mini box craziness
So we had a higher package and lowered it. The mini box never moved out the room. Same mini box. Because that mini box doesn't get economy I have to raise my package with that same mini box to get the economy channels I am paying for. Makes no sense and that is not getting a better receiver..that is the same receiver. Same mini box we have had for months when the package change was weeks ago.0Views0likes0CommentsRe: Mini box craziness
Actually we received channels like Disney on our mini box when we had a higher package. Same mini box. Two weeks ago we lowered our package and disney...regular disney and much more disappeared off that SAME mini box. Now to get the missing channels on that SAME MINI BOX...I have say give me my old package pack and basic disney reappears! Nope. I get more with antenna and roku then that mini box. No stress but hilarious to return a mini box that is free right now. No need for it.0Views0likes0CommentsRe: Mini box craziness
Not really confusion but total lack of customer service on cox's part to explain that our channels would change to nothing on our mini box when we lowered our package but we would actually get our package with a other receiver in the living room. and then tried to tell us it was an outage. With cox when all else fails use the outage excuse. Would have loved to know this before all the trouble shooting and back and forth. In hindsight this is no biggie. It is a kids Tv. Thankfully his tv gets more with an antenna in the attic and the roku then what cox offers for that mini box. This weekend I can return that mini box with a smile :-)0Views0likes0CommentsMini box craziness
I have the TV Economy plan but the only thing coming in on my mini box is the TV Starter. Technical support on the phone said that mini boxs do not get economy. I would have to upgrade my packages and keep the SAME MINI BOX and then economy channels would show up on that same box. Is that correct. Seems so odd. Also, first technician I talked to yesterday said it was due to an outage. Then the guy today said to upgrade my package. Two very different stories.3KViews0likes8CommentsRe: MiniBox Error code m.3.1.4
I called customer service and they advised to get another box because something must be wrong with the first. Just activated new box and surprise.....SAME issue. So now I will email cox for help. Anyone reading this in Louisiana...Are you having the same issues with those channels and the mini box?229Views0likes0Comments- 240Views0likes0Comments
MiniBox Error code m.3.1.4
So the not working minibox yesterday decided to work today without any adjustments to wiring. Now we have error code m.3.1.4 for following stations that will not come in and displays that error code instead. These are the stations... 8 9 18 24 27 51 53 59 64 142 143 After that I stopped going channel by channel and decided to come here. Any thoughts? Our regular cable box in the front room is getting those stations without the error code. It is just the minibox with this issue.26KViews0likes8CommentsRe: Converting to Digital: getting the "mini boxes"
Before our mini box completely stopped working today....we weren't getting Disney or USA and few others on it. Is that normal? Guessing since the mini box went out anyway something was wrong with it. My DVR still works properly so its a mini box issue1View0likes0Comments