ContributionsMost RecentMost LikesSolutionsRe: Packet Loss, Dropped Connection, Over a year Any advice on how to do that? This is from the Cox provided software Re: Packet Loss, Dropped Connection, Over a year I have used multiple modems and routers. Hardwired and Wifi. Nothing changes. Have had multiple tech's say all the cables look fine. Re: Packet loss due to upstream channels dropping I've been through the same technician song and dance months ago and have just given up on having a solid connection. Do you think there's anyway to get my similar issue fixed without going through the same multiple technician then elevated claim to engineer process? Can i just skip to someone knowledgable? Packet Loss, Dropped Connection, Over a year I've had constant packet loss, latency issues, full on dropped connections for over a year now with Cox. I've wasted time on the phone for hours changing routers, modems, having technicians come out only to tell me that my internet is perfectly fine. I cant video call (for work), game, or even browse the internet. I'm hoping someone can help. https://imgur.com/a/jRrqJfm